Global Back Office Outsourcing Services

RS INSTITUTIONAL SERVICES

Billing Currencies: EUR / USD / GBP

Scope: Educational Institution Administration, HR & Payroll Management, Accounts & Bookkeeping, Corporate / Business Administration, and Transportation Management (for transporters).

1. Global Service Rates

HOURLY

DAY-WISE

WEEKLY

2. Monthly Workload-Based Rates

The table shows the full service at each level. Smaller starter packs are available for most services, from USD 425 per month. Pack details, limits and conditions are shown to registered clients on the RSIS Client Portal.

Monthly services are workload/scope based and do not carry a guaranteed monthly-hour entitlement.

Transportation Management (for transporters): vehicles, drivers, document expiry, trips with LR / waybill, delivery and POD, freight and party outstanding, fuel, toll, repair and tyre expenses, driver advance and vehicle-wise profit. Advanced: 121-150 vehicles at USD 18 per additional vehicle per month; above 150 vehicles: Custom Quote. Staff payroll is under HR & Payroll. Hourly, day-wise and weekly work follows the Corporate Administration rates.

3. Complete Back Office Outsourcing Package - Service Value

Complete Educational: Education Administration + HR & Payroll + Accounts & Bookkeeping. Complete Corporate: Corporate Administration + HR & Payroll + Accounts & Bookkeeping.

Package discount is not automatic. Any package discount or fee adjustment is subject to Proprietor approval based on combined scope, data condition and processing effort.

4. Backlog / Historical Work

Clean / standardized / usable historical data:

Backlog Fee = Applicable Monthly Service Fee x 50% x Number of Backlog Months

Backlog processing requires 100% advance payment.

5. Engagement & Payment Terms

Termination Notice: Standard 30-day notice. Minimum commitment conditions remain applicable unless an exception/early closure is approved by the Proprietor.

6. Currency Policy

EU / Eurozone billing: EUR | United States billing: USD | United Kingdom billing: GBP. Rates are fixed commercial rate-card amounts and are not recalculated daily based on foreign-exchange movements. RSIS may periodically review the Global Rate Card.

7. International Tax / VAT / GST

Client-facing clause:

"All service fees are exclusive of applicable GST, VAT, sales tax, withholding tax, duties or other statutory charges. Tax treatment will be determined according to applicable law, customer location/status and nature of supply. Reverse-charge or export-of-service treatment will apply where legally eligible."

No blanket 'No VAT' or 'No GST' representation is made. Actual tax treatment is determined for the relevant transaction and jurisdiction.

8. Bank, Payment & FX Charges

Client: Client-side bank, transfer, payment-provider charges and applicable client-jurisdiction statutory charges, as applicable under law/quotation terms.

RSIS: Charges levied by RSIS's receiving Indian bank after receipt/credit of the remittance, including RSIS-side receiving-bank charges and RSIS-side forex/conversion margin.

"Client-side bank, transfer and applicable statutory charges shall be borne by the Client. Charges levied by RSIS's receiving bank in India after receipt of the remittance shall be borne by RSIS."

9. Foreign Withholding Tax

"Where withholding of tax is required by applicable law, the Client shall provide RSIS with the official withholding tax certificate/proof of deposit. Any available treaty relief or reduced withholding rate shall be applied where legally eligible and supported by required documentation."

10. Commercial & Scope Notes

• Custom/Project work is scope-based and may consider workload volume, complexity, turnaround requirement, estimated effort and applicable external expenses.

• Routine RSIS internal operating costs are included in service fees. Client-specific statutory, government, third-party professional, travel/stay or unusual external expenses may be charged separately where agreed.

• Fee adjustments, package discounts, payment exceptions and early-termination exceptions require Proprietor approval.

• Marketplace engagements remain subject to the relevant platform's payment/security rules where those rules supersede direct-client payment mechanics.

This fee structure is intended for RS Institutional Services' Global Back Office Outsourcing Services and may be revised only through an approved future rate-card update.